Contact our Service Team for any technical support.

We assist also after the production start-up. We provide comprehensive service & support to ensure production safety as on-site service, maintenance, inspections or training. In case there is any problem, our service department will be at your side – we are looking forward to receiving your inquiry.

Phone: +49-211-9119 4000 *
Email: service(at)

Monschauer Strasse 1
40549 Düsseldorf

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* During business hours the first 5 minutes of your call are free of charge (Mo - Fr, 9-17 hours). After this, every started 30 minutes will be charged at 50,00 €. Outside normal business hours, every started 30 minutes of each call will be charged at 150,00 €. If you have booked one of our service packages, calls will be charged according to the packages’ conditions. For overnight and/or weekend deliveries of spare parts we will charge an additional service fee of 150 € (in addition to freight, packing and freight insurance).